Legal notice

Legal Notice

This website is operated by LumaWoof.

Website Information

Website name: LumaWoof
Website URL: https://www.lumawoof.com
Contact email: support@lumawoof.com

Website Publisher

LumaWoof is an online store specializing in dog accessories and pet-related products.

For any questions about our website, products, orders, shipping, or returns, customers can contact us at:

support@lumawoof.com

We aim to respond to all inquiries within 24–48 business hours.

Hosting Provider

This website is hosted by Shopify, which provides the e-commerce platform used to operate this online store.

Products and Services

LumaWoof offers dog accessories and pet-related products for online purchase.

Product information, prices, availability, delivery details, and offers are displayed on each product page and may be updated at any time.

Prices and Payment

All prices are displayed in the currency shown at checkout.

Shipping costs, if applicable, are clearly displayed before the customer confirms the order.

Payments are processed securely through the payment methods available at checkout.

Intellectual Property

All content on this website, including text, images, logos, graphics, designs, product names, and other materials, belongs to LumaWoof or its content providers.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.

Liability

LumaWoof makes every effort to provide accurate and up-to-date information on this website.

However, we cannot guarantee that all information will always be free from errors, omissions, or technical issues.

LumaWoof is not responsible for temporary website interruptions, third-party service issues, courier delays, payment provider issues, or events outside our reasonable control.

Personal Data

Customer information is collected and processed only when necessary to manage orders, provide customer support, process payments, arrange shipping, and improve our services.

For more information, please read our Privacy Policy.

Consumer Rights

Customers may have legal rights depending on their country of residence, including rights related to cancellations, returns, refunds, defective products, and data protection.

For more information, please read our:

  • Privacy Policy
  • Refund Policy
  • Shipping Policy
  • Terms of Service

Contact

For any legal, customer service, or order-related questions, please contact us at:

support@lumawoof.com